Skip to content
  • Login
LuckyLand Slots

LuckyLand Slots

luckylandslots.com
What is your customer experience with LuckyLand Slots?

LuckyLand Slots Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • LuckyLand Slots has 2.1 star rating based on 428 customer reviews. Consumers are mostly dissatisfied.

  • 17% of users would likely recommend LuckyLand Slots to a friend or colleague.

  • Rating Distribution
  • Pros: Fun to play, Fun, No pros.
    Cons: Steals your money, Payouts are very difficult, Response back from customer service.

View full overview ›

Media from reviews

LuckyLand Slots - Says I'm in the wrong state when I'm not. I've, I gambled this game for...
LuckyLand Slots - I have sent in my bank statement I have sent in my bank request I have...LuckyLand Slots - VerifyLuckyLand Slots - Redemption?LuckyLand Slots - The rest of my money and how much I have won in all cause I didn't get...LuckyLand Slots - Pending redemptionLuckyLand Slots - Pending redemption - Image 2
View all media ›
Show reviews that mention
account money bank number phone phone number winnings information game cash
Filter review
Sort by
Donna C Cik
map-marker Forrest City, Arkansas

I have not authorized any transactions

Pissed I have not authorized any further or past transactions with Lucky land. I am beyond frustrated with this app

View full review

User's recommendation: None but don’t recommend

Emily B Rgg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Verify

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
LuckyLand Slots - Verify

Absolutely a scam dude put ur money else where they REFUSED TO GIVE ME THE MONEY I WON because they are stingy and I won very early on so they didnt wanna lose any money they attempt to scam people

View full review
Loss:
$75
Cons:
  • Everything about it

Preferred solution: I want the money I rightfully won BEFORE U CHANGED THE AGE LIMIT.

User's recommendation: DO NOTTTT DO IT

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Kissimmee, Florida

Unauthorized Charges made off my card on file

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
LuckyLand Slots - Unauthorized Charges made off my card on file
LuckyLand Slots - Unauthorized Charges made off my card on file - Image 2
LuckyLand Slots - Unauthorized Charges made off my card on file - Image 3
Contains 2 confidential files for company representatives

My debit card was charged over $800 of money that I had and then an additional $377 dollars that Im now negative. I got notified and reached out immediately.

I was not given my money back and they are not giving me a contact number to speak with anyone. Im angry, Im a diamond duck and Ive been scammed out of money!! Im taking further action to get my money back. This platform has stolen my money and wont refund my funds back onto my account that they have made negative over $300.

This is BS and the worst customer support. -10 stars.

View full review

User's recommendation: Do not put your banking information on your profile. They will use your money without your permission!!!

Newell Oyt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Memphis, Tennessee

The rest of my money and how much I have won in all cause I didn't get all my money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
LuckyLand Slots - The rest of my money and how much I have won in all cause I didn't get...

I did receive all my money you all paid me half and iam trying to see how much I won in all cause I didn't receive all my money in the bank.my name Patricia momon phone number 901907****

View full review

User's recommendation: Patricia momon

Humberto Tky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

I have sent in my bank statement I have sent in my bank request I have had an account with y'all before and now I am having a problem of getting my redeemed prize

LuckyLand Slots - I have sent in my bank statement I have sent in my bank request I have...

I am still waiting on y'all to clear my bank I send all the information in I have two accounts with y'all one of the accounts is Robertah_9968 and the other account that I've been had with y'all that y'all been sending my money to at Capital One is harris_6222 my phone went on a blank so I had to set up a new account and I've been playing the game on the new account so please you can put my money or my redeem in my account cuz everything else I sent in I sent a copy of my statement a copy of my driver's license back and front I'll deposit slip to my bank and that's Capital One you always did you go please you can still use it

View full review
Bryten Sry

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooksville, Florida

They dont redeem fraud

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
LuckyLand Slots - They dont redeem fraud
LuckyLand Slots - They dont redeem fraud - Image 2
LuckyLand Slots - They dont redeem fraud - Image 3
Contains 6 confidential files for company representatives

They are a fraud they will not redeem me on my winnings they keep declining stating cant verify my identity i have proof of every doc they asked me for i sent.

View full review

User's recommendation: WARNING FRAUD SCAMMERS

Anonymous
map-marker Seattle, Washington

Says I'm in the wrong state when I'm not. I've, I gambled this game for about a year, and I know my state is one of the states it's allowed in

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
LuckyLand Slots - Says I'm in the wrong state when I'm not. I've, I gambled this game for...

It says my regin is wrong and won't let me log in I have an account and have been playing it for about a year and now I can't log in whats wrong with your app I've been able to play for the past year now and I can't get into the account now because it says I am in the wrong state when I know for sure. I am in a state that it can be played in

View full review

User's recommendation: This is a very good game.I recommend to everyone

Richard P Kvu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Redemption?

LuckyLand Slots - Redemption?

On the 9th, I won 400.00 and it was pending on your end. Now, it's not showing and it's not in my bank account.

So, why is that? Do you have the right account numbers for my bank?

View full review
Pros:
  • Fun
Cons:
  • Redemption always seems to take awhile

Preferred solution: Deliver product or service ordered

User's recommendation: Play

Kevin F Cty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
LuckyLand Slots - Poor customer service
Updated by user Dec 13, 2024

It is currently the next day dec 13th and they still never called or got back to me

Original review Dec 12, 2024

I won $80 and I completed all the steps to verify my account but it said it failed. I tried to contact customer service multiple times through email and the phone number that they have online.

The number doesn't work.

It's an absolute scam. Do not do this; it's a joke.

View full review
Loss:
$80
Cons:
  • Poor customer service

Preferred solution: Full refund

Carla M Myu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't get in my game

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
LuckyLand Slots - Can't get in my game
Contains 1 confidential file for company representatives

They need my ID to verify my account, and I can't log into it to verify it and put my ID in. So, could you give me a call at 318-350-****?

If not, I need my money back. I put funds onto the game and contacted everybody. I don't know what else to do.

Thanks and have a good day. It's still telling me to say some words, but I don't know how to do it.

View full review
Loss:
$111
Pros:
  • Let you get through all that and then they cut you of
Cons:
  • Cut you off they cut you off when you get up to sunday my money and then they took my money off cash out

Preferred solution: Full refund

Dramico B

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Haven’t received my winnings yet

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
LuckyLand Slots - Haven’t received my winnings yet
Contains 2 confidential files for company representatives

My first winning was October the 31st for a $175. After I provided all my information and blank statements for the third time still nothing was received.

So I played the $175 back and won $300 the next time.

I put in to receive a gift card still havent received anything. Here it is December the 5th I still havent received my gift card or anything in that matter.

View full review
Loss:
$200

Preferred solution: $300 I won on playing LuckyLand Slots

User's recommendation: Did not play this game using real cash.

Sue R Quk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to cash out

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
LuckyLand Slots - Need to cash out
Contains 1 confidential file for company representatives

I have been waiting for Lucky Land to verify my account so I can withdraw my money, but it still hasn't helped. Please help me. Thank you.

View full review
Loss:
$20
Pros:
  • Just want to collect
Cons:
  • Just want to collect

Preferred solution: Price reduction

William L Tkf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still haven't received my payout for 75$

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
LuckyLand Slots - Still haven't received my payout for 75$

I was lied to every time I contacted customer service and treated inappropriately. Their behavior was very unprofessional due to their lack of concern for my issue.

It was laughed at as if I don't matter. One day, it pays out instantly; the next, they say we have to wait. They say it's approved but it’s still going through processing two weeks later. Here I am, unpaid, with no response as to where they're sending my money.

They're probably keeping it themselves. I've invested a lot of money into this site. On two occasions, they didn't address my daily log in issues. They just reset it back to day one when it should be hundreds of days of loyal logging in.

They don't care about their customers at all. If this continues, I might hire a lawyer.

View full review
Loss:
$75
Pros:
  • Fun games
Cons:
  • Not paying out to customers and customer service not doing anything professionally

Preferred solution: Full refund

User's recommendation: Fire who ever is in charge and start with new management

Keshanna N Xyi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't verify my account info

Updated by user Dec 18, 2024

I HAD THE WORSTED TOM

Updated by user Dec 18, 2024

NOT AT ALL. THEY COMPLETELY IGNORE ME. ALL I WANT IS MY FUNDS OUT OF MY ACCOUNT

Original review Dec 17, 2024

I recently won some money and credited it to my account. I verified my address, my ID, my bank account information, and my proof of residency, but it's still denying my information.

View full review
Loss:
$50

Preferred solution: Full refund

Keely M Ygg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Anaheim, California

Pending redemption

LuckyLand Slots - Pending redemption
LuckyLand Slots - Pending redemption - Image 2

Missing pending redemption that I redeemed February 16 and it doesnt show that its pending in my account in the amount of $400 I canceled $200 and put it back into the game and then I cashed out 400 but it doesnt show that thats pendingI

View full review
Amanda L Byz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

I need my winnings

LuckyLand Slots - I need my winnings

Havent put my money in my account and I need my money because i played money to win money and thats not rite for yall to keep my damn money

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article